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FreeStyle Watch Manufacturer Limited Lifetime Warranty

Freestyle Watch Warranty/Service

Freestyle warrants, to the original purchaser, a limited lifetime warranty that its watches are free from defects in materials and workmanship. The following are not covered under warranty: battery, strap/bracelet/band and crystal. Accidental breakage or damage due to normal wear or misuse of the product, including but not limited to the mathematical accuracy of the product, is not covered under this warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

Under this warranty Freestyle will make any necessary repairs, if applicable, at no cost to you the consumer. Any repair needed that is not under warranty will be at the cost of you the consumer. Proof of purchase and/or original receipt is needed to validate your warranty.

Your warranty is voided by any servicing out by a non-authorized agent. Any other form of guarantee to you by the retailer is his/her responsibility. This warranty applies to watches purchased in the United States. For watches purchased outside the United States, please contact your authorized Freestyle dealer for warranty information.Please send to the address below and include the following (with the form included on your Warranty and Instruction Manual).

  • A copy of your original sales receipt.
  • Your printed name, address, phone number and a brief description of the problem.
  • A Money Order payable to Freestyle USA in the amount of $10.00 for processing and handling. If using a Credit Card, be sure to include card number and expiration date on included form found on your warranty.
  • Freestyle U.S.A.
    Attention: Individual Returns
    47-14 32nd Place
    Long Island City, NY 11101

    Download Individual Repair Form

    Should the warranty on your watch no longer be valid or found to be voided, please see the form found on your warranty for replacement costs per item. Please do not include any special watchband or any other items of personal value in your shipment. Allow 30 days for processing and the return of your serviced watch.
    47-14 32nd Place
    Long Island City, NY 11101
    Phone: 800-874-0907