Shipping Information
All orders over $75 ship for FREE!
If your order is LESS than $75, shipping is just $5.
No gimmicks, no surprises.
International shipping excluded.
Heavy items and other exclusions will be CLEARLY noted prior to checkout.
Why did I not get an order or shipping confirmation from X-Wear?
When an order is placed on X-Wear.com a confirmation is automatically sent to to the email address entered during the order process. If the email address was typed incorrectly or your account uses a spam filter, you may not receive the confirmation. Please add customerservice@x-wear.com to your safe list with your email provider to assure that you receive our emails concerning orders and tracking. You also may not have received an order confirmation if your order did not go through. If you have not received an order confirmation and would like us to send you one, or if you think your order did not go through, please email us and we will gladly send you one or inform you as to why your order did not go through.
Your order is shipped to the "Ship to" address provided when your order was entered during the checkout process. When the order ships, you will receive a shipping confirmation email both from X-Wear and from the carrier with a tracking number so you can follow the progress of your package.
Please remember to add customerservice@x-wear.com as well as ups.com and usps.com to your safe list with your email provider to assure that you receive tracking emails. If you are not sure about the shipping address you gave us, please email us and we will confirm the address.
How can I track my X-Wear order?
When your order ships, you will receive an email from X-Wear.com with a tracking number for your package. We also request that the shipper, either USPS or UPS, send you the tracking number directly. You can visit the shipper's web site (www.usps.com for the U.S. Postal Service or www.ups.com for United Parcel Service) and enter the tracking number or click on the link in the shipper's email to follow the progress of your package. If you did not receive a shipping confirmation email, it might be because your email software is blocking email from X-Wear.com, usps.com, or ups.com. Please remember to add customerservice@x-wear.com to your safe list with your email provider to ensure that you receive our emails concerning orders and tracking information.
What does X-Wear charge for shipping?
Orders over $75 ship for free, all orders under $75 ship for $5 flat rate inside the USA. These rates exlude certain oversized items and weights, exluded items will be clearly marked on their product page.
We offer international shipping, learn more about international shipping policies here: International Shipping